{"id":10017,"date":"2025-10-17T11:07:16","date_gmt":"2025-10-17T09:07:16","guid":{"rendered":"https:\/\/coverseal.be\/?post_type=ufaq&#038;p=10017"},"modified":"2025-11-03T09:17:58","modified_gmt":"2025-11-03T08:17:58","slug":"je-narrive-pas-a-me-connecter-a-lapplication-que-faire","status":"publish","type":"ufaq","link":"https:\/\/coverseal.be\/fr\/ufaq\/je-narrive-pas-a-me-connecter-a-lapplication-que-faire\/","title":{"rendered":"Je n\u2019arrive pas \u00e0 me connecter \u00e0 l\u2019application, que faire ?"},"content":{"rendered":"<style>.ewd-ufaq-post-margin-symbol { color: #7f351b !important; }.ewd-ufaq-faq-title .ewd-ufaq-post-margin-symbol span { font-size: 22px !important; }div.ewd-ufaq-faq-title h5 { font-family: Lexend !important; }div.ewd-ufaq-faq-title h5 { font-size: 20px !important; }<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-infinite_scroll ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='title' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/fr\/wp-json\/wp\/v2\/ufaq\/10017' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-10017-3MtteVz4Le' data-post_id='10017'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >B<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tJe n\u2019arrive pas \u00e0 me connecter \u00e0 l\u2019application, que faire ?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategories:\n\t\n\t\tG\u00e9n\u00e9ralit\u00e9s\n\t\n\t\tQuestions pratiques\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p><strong><u>T\u00e9l\u00e9chargez l\u2019application Coverseal<\/u><\/strong><\/p>\n<p><strong><u>Si<\/u><u> vous avez d\u00e9j\u00e0 un compte : <\/u><\/strong><\/p>\n<ul>\n<li>V\u00e9rifiez que votre t\u00e9l\u00e9phone est bien connect\u00e9 \u00e0 internet. Connectez-vous avec votre identifiant (votre adresse mail utilis\u00e9e lors de l\u2019installation) et votre mot de passe. Si vous avez oubli\u00e9 votre mot de passe, cliquez sur \u00ab Mot de passe oubli\u00e9 \u00bb. Vous recevrez ensuite un code \u00e0 6 chiffres par email (attendez jusqu\u2019\u00e0 1 minute). Si vous ne le recevez pas : v\u00e9rifiez vos spams ou v\u00e9rifiez que l\u2019adresse est correcte. Si vous ne recevez toujours rien, contactez-nous !<\/li>\n<li>Introduisez votre code \u00e0 6 chiffres. Si le message \u00ab Token has expired \u00bb s&rsquo;affiche, vous avez peut-\u00eatre demand\u00e9 un nouveau code trop t\u00f4t. Si c&rsquo;est le cas, attendez alors 2 minutes, supprimez tous les mails de <a href=\"mailto:noreply@coverseal.com\">noreply@coverseal.com<\/a>, redemandez un nouveau code et si le probl\u00e8me continue, contactez-nous.<\/li>\n<li>Enfin, une fois le code re\u00e7u, cr\u00e9ez un nouveau mot de passe (8 caract\u00e8res minimum, dont 1 chiffre et 1 caract\u00e8re sp\u00e9cial).<\/li>\n<\/ul>\n<p><strong><u>Si vous n\u2019avez pas encore de compte <\/u><\/strong>:<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>votre t\u00e9l\u00e9phone doit \u00eatre connect\u00e9 \u00e0 internet. Vous devez \u00eatre invit\u00e9 par un installateur ou le propri\u00e9taire de la couverture. Si vous \u00eates un invit\u00e9 : contactez le propri\u00e9taire. Si vous \u00eates le propri\u00e9taire : contactez-nous.<\/li>\n<li>Le propri\u00e9taire peut v\u00e9rifier si l\u2019adresse email utilis\u00e9e est correcte via : d\u00e9tails couverture &gt; utilisateurs<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>B Je n\u2019arrive pas \u00e0 me connecter \u00e0 l\u2019application, que faire ? Categories: G\u00e9n\u00e9ralit\u00e9s Questions pratiques T\u00e9l\u00e9chargez l\u2019application Coverseal Si vous avez d\u00e9j\u00e0 un compte : V\u00e9rifiez que votre t\u00e9l\u00e9phone est bien connect\u00e9 \u00e0 internet. Connectez-vous avec votre identifiant (votre adresse mail utilis\u00e9e lors de l\u2019installation) et votre mot de passe. Si vous avez oubli\u00e9 [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[33,34],"ufaq-tag":[],"class_list":["post-10017","ufaq","type-ufaq","status-publish","hentry","ufaq-category-generalite","ufaq-category-questions-pratiques"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Je n\u2019arrive pas \u00e0 me connecter \u00e0 l\u2019application, que faire ? | Coverseal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/coverseal.be\/fr\/ufaq\/je-narrive-pas-a-me-connecter-a-lapplication-que-faire\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Je n\u2019arrive pas \u00e0 me connecter \u00e0 l\u2019application, que faire ? | Coverseal\" \/>\n<meta property=\"og:description\" content=\"B Je n\u2019arrive pas \u00e0 me connecter \u00e0 l\u2019application, que faire ? 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